Sponsors

Meet Our Esteemed Sponsors

Our sponsors for the  2nd Edition CX Innovation Summit & Awards 2024 play a crucial role in bringing this exceptional event to fruition. By collaborating with industry pioneers, we build a platform that promotes innovation, collaboration, and progress, providing unmatched opportunities for networking and brand exposure within the customer experience (CX) ecosystem.

Outsourcing Partner​

Futwork is revolutionising customer communication for sales and support with a powerful, zero-fixed-cost solution that scales with business needs. Futwork’s AI-powered solution to be drive improved results across use cases and save up to 40% in costs, maximizing results across diverse applications. Trusted by leading brands like Flipkart, Lenskart, DTDC, and BharatPe. With over 1,000 full-time agents supporting 40+ clients worldwide, Futwork empowers businesses to expand effortlessly, eliminating the burden of in-house teams while offering seamless, adaptable, and cost-effective support that grows with you.

Customer Experience Partner​

Founded in 2018, SurveySensum is an AI-driven customer feedback platform serving 500+ businesses in over 40 countries, including the US and Asia. It simplifies real-time consumer insights through channels like WhatsApp, SMS, and Email, employing AI/ML for multilingual text analysis to swiftly detect both positive and negative sentiments for prompt action. Its user-friendly dashboards and seamless cross-channel integration enable efficient feedback handling. Led by Rajiv Lamba and Tanuj Diwan, it aims for global expansion, emphasizing real-time customer intelligence for modern enterprises.

News Distribution Partner

Media Partner

Having a wealth of experience in managing BFSI, Supplychain, Pharma, FMCG, Engineering, Master Classes, B2B Summits,and In-house trainings throughout Asia, Africa, and Europe, Krypton India has gained global recognition as a leading business media company.

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