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Conference overview
The CX Innovation Summit & Awards 2024 is a premier event that brings together industry leaders, innovators, and professionals to explore the latest trends and strategies in customer experience. The summit will feature insightful panel discussions, keynote sessions, and corporate presentations focused on redefining customer engagement, driving innovation, and enhancing customer satisfaction. The event will culminate in an awards ceremony recognizing excellence in CX across various industries. Attendees will have the opportunity to network with industry leaders, explore innovative solutions at exhibit booths, and participate in insightful sessions that will shape the future of customer engagement.
Industry focus
BFSI
Health Care
Education
D2C Brands
FMCG
E-Commerce
Travel & Tourism
Unicorns & Startups
Why should you attend?
Insights
Learn from experts through panel discussions and keynotes on customer experience trends.
Solutions
Explore cutting-edge technologies at exhibit booths.
Networking
Connect with peers and potential partners.
Inspiration
Celebrate excellence and get inspired by top-performing organizations
Knowledge Sharing
Learn from case studies and practical examples.
Strategic Insights
Apply actionable strategies for better customer satisfaction.
Attendee Demography
MD, CEO, Director, Head, VP, AVP
Customer Experience
Head of Product Development
Customer Journey/Customer Relations
Head of Digital/Digital Transformation
Customer Operations
Head of Consumer Insights & Analytics
Customer Engagement
Digital Transformation
Contact Centre Heads
Innovation & Technology
