Archna Gupta
Group Head - Operation & Service Head
Apollo Hospitals
Linish Theodore
Director-CX
Smallcase
Tushar Joshi
Transformation Director - CS&Q
Schneider Electric
Vinay Kumar Tolambia
Head - Quality Audits, Training, Customer & Stakeholder Experience Management
ITC Limited
Badrinath Chebbi
Regional Leader (India) - Customer Success & Support
Jeppesen ForeFlight
Viral Bansal
Head - People & Culture & Customer Experience
CheQ
Chandra Kumar CS
CHRO & Head Customer Experience
Varthana
Sunil Kumar CN
SVP
Narayana Healthcare
Deepak Maloo
VP, Food Strategy, Customer Experience & New Initiatives
Swiggy
Arindam Banerjee
Business Head & Digital Transformation
Ather Energy
Priya Chakravarthy
Former Head Experience & Training
Snabbit
Past Keynote Speakers
Ravi Kant Dwivedi
Former AVP- Media, Communication and Marketing
CSC E-Governance Services India Limited, Ministry of Electronics & IT
Monish B Vohra
EVP and Head Operations
SBI Card