CX Innovation Summit

CX 3.0: Personalization, Trust &
Innovation At Scale

12th December, 2025
8:30 AM to 5:30 PM
Bangalore
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Event keynote on stage
Panel discussion
Group photo of attendees

Conference Overview

The 3rd Edition CX Innovation Summit & Awards 2025 is a premier gathering of CX leaders, innovators, and technology disruptors. The summit will explore the convergence of human empathy, AI-driven personalization, and responsible innovation in shaping the future of customer experience. Through thought-provoking discussions, case studies, and awards, the event will celebrate the leaders and organizations who are redefining CX in India.

Key Highlights

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Panels Discussed

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Companies Awarded

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Delegates Attended

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Speakers

Key Industries In Focus

Who Should Attend ?

Heads/Directors/CXO/Vice Presidents of:-

  • Customer Experience
  • Marketing & Digital
  • Customer Analytics
  • Customer Care
  • Customer Operations
  • Customer Service
  • Customer Engagement
  • Service Delivery
  • Contact Centre
  • Innovation & Technology
  • Head of Consumer Insights & Analytics

Awards

Honoring Excellence: The Awards Are About to Shine !

The 3rd Edition CX Innovation Summit & Awards 2025, hosted by Krypton India, celebrates excellence in customer experience transformation and innovation. The event honors visionary leaders, CX strategists, and pioneering organizations who are redefining customer engagement and driving meaningful change in the digital era. It serves as a premier platform for collaboration, knowledge exchange, and leadership recognition, bringing together industry experts and decision-makers to explore the future of customer experience and innovation at scale.

Award Nomination
Award Nomination

Registration Form

Past CX Highlights

Krypton India is a globally recognized business media company with expertise in BFSI, Supply Chain, Pharma, FMCG, Engineering, Master Classes, and B2B Summits.

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Terms & Condition

Copyright © 2024 Krypton India 

Cancellation & Refund Policy

Nomination Form

AWARD NOMINATION