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Conference overview

The 2nd Edition CX Innovation Summit & Awards 2024 is a prestigious event designed to bring together leading customer experience (CX) professionals, industry experts, and innovators under one roof. Hosted in Mumbai, this event is a unique platform to explore groundbreaking trends, strategies, and technologies that are reshaping the customer experience landscape.

With a focus on driving CX innovation, the summit will feature expert-led panel discussions, thought-provoking presentations, and exclusive networking sessions aimed at empowering businesses to elevate their customer journey strategies. Attendees will gain valuable insights into the latest advancements in CX, including digital transformation, AI-driven solutions, and personalized customer engagement.

The event will culminate in the CX Innovation Awards 2024, celebrating organizations and individuals who have demonstrated excellence in delivering transformative customer experiences through innovation.

Industry focus

BFSI

Health Care

Education

D2C Brands

FMCG

E-Commerce

Travel & Tourism

Unicorns & Startups

Why should you attend?

Insights

Learn from experts through panel discussions and keynotes on customer experience trends.

Solutions

Explore cutting-edge technologies at exhibit booths.

Networking

Connect with peers and potential partners.

Strategic Insights

Apply actionable strategies for better customer satisfaction.

Inspiration

Celebrate excellence and get inspired by top-performing organizations

Knowledge Sharing

Learn from case studies and practical examples.

Who Should Attend?

MD, CEO, Director, Head, VP, AVP 

Customer Experience
Head of Product Development
Customer Journey/Customer Relations
Head of Digital/Digital Transformation
Customer Operations
Head of Consumer Insights & Analytics
Customer Engagement
Digital Transformation
Contact Centre Heads
Innovation & Technology

Why should you consider Sponsoring

Quick networking opportunities: Get to know the delegates and exchange business cards

One-on-one meetings with the top delegates guaranteed

Find sponsorship packages for addressing the entire gathering to let them know how your services work for their business

A chance for senior management executives to be a moderator or a panelist in the panel of preference

Find outstanding sales leads

Garner matchless visibility for your business for an indisputable competitive edge

Having a wealth of experience in managing BFSI, Supplychain, Pharma, FMCG, Engineering, Master Classes, B2B Summits,and In-house trainings throughout Asia, Africa, and Europe, Krypton India has gained global recognition as a leading business media company.

For Sonsorship Opportunity

Nityanand Gavandi

Huzaifa Poonawala

Aftab Shaikh

For Speaking Opportunity

Shraddha Bhosale

For Awards & Delegate Opportunity

Prachitee Thakur

Karuna Rajpal

Copyright © 2024 Krypton India 

Having a wealth of experience in managing BFSI, Supplychain, Pharma, FMCG, Engineering, Master Classes, B2B Summits,and In-house trainings throughout Asia, Africa, and Europe, Krypton India has gained global recognition as a leading business media company.

For Sonsorship Opportunity

Huzaifa Poonawala

Aftab Shaikh

For Speaking Opportunity

Shraddha Bhosale

For Awards & Delegate Opportunity

Prachitee Thakur

Karuna Rajpal

Copyright © 2024 Krypton India